SingMyMessage.com is a service operated by UORealms LLC. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase on our website, SingMyMessage.com.
Please read this policy carefully. By using this website, you agree to the terms outlined below.
1. Who We Are
SingMyMessage.com is a novelty gift and custom content platform offering humorous, personalized songs, messages, and physical items. SingMyMessage.com is owned and operated by UORealms LLC, a New Mexico limited liability company.
2. Age Restriction
This site is intended for adults 18 years of age or older. By using this site, you confirm that you are at least 18 years old. We do not knowingly collect or store personal information from individuals under the age of 18. If you are under 18, you are not permitted to use this site, make purchases, or submit any personal data.
3. Information We Collect
When you visit or interact with our website, we may collect the following information:
a. Automatically Collected (Non-Personal) Information:
- IP address and browser information
- Pages visited and time spent on the site
- Referring URLs
- Device type and general location data
b. Information You Provide Voluntarily:
- Name, email address, shipping/billing address, and phone number
- Payment information (via secure third-party processors)
- Custom content details (e.g., the text or names in your song/message)
- Recipient information if you are sending a message/gift to someone else
We only collect personal information that is voluntarily submitted to us for the purposes of order fulfillment, customer service, or account management.
4. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To create and deliver your custom content
- To send order confirmations, receipts, and customer support responses
- To comply with legal and tax obligations
- To prevent fraud and ensure site security
- To improve our services and site functionality
- To send promotional or informational emails (only if you opt in)
5. Custom Message Content & User Responsibility
You are solely responsible for the content you submit for your custom message or product. This includes names, phrases, jokes, or any information submitted for personalization.
We reserve the right to refuse, cancel, or modify orders that:
- Contain hate speech, threats, or incite violence
- Are illegal, harmful, or violate our content standards
- Are intended to harass, defame, or abuse others
You represent and warrant that the content you provide does not infringe on any third-party rights and that you have lawful authority to submit it.
6. SMS Communications
We may contact you via SMS text message for transactional or support-related purposes only, including but not limited to:
- Confirming or updating you about your order
- Responding to support requests, missed calls, or voicemails
- Providing delivery status or customer service notifications
We do not send promotional or marketing text messages. You will never receive unsolicited or automated marketing SMS from SingMyMessage.com or UORealms LLC.
We also do not share, rent, or sell your phone number to third parties.
By providing your phone number during checkout, customer service communication, or via any opt-in form on our site, you consent to receive transactional SMS messages as outlined above. Message and data rates may apply depending on your carrier and plan.
To stop receiving text messages from us at any time, you can reply STOP to any message, or email us at help@singmymessage.com with your request.
7. Recipient Information
If you provide us with personal details about someone else (e.g., name or contact info for delivery), you agree that you have their permission to do so. This information is used only to deliver the product or message and is not used for marketing or stored beyond what is needed to complete the transaction.
8. Payments and Third-Party Providers
We use third-party providers to process payments, including but not limited to Stripe, PayPal, Apple Pay, and Google Pay. When you make a payment, certain necessary details (e.g., name, billing address, amount) are securely shared with these processors to complete the transaction.
Each payment provider has its own privacy policy that governs how your data is handled during the payment process. By using these services, you agree to their respective terms.
9. Cookies & Digital Fingerprinting
We use cookies to:
- Maintain your shopping cart between sessions
- Remember your site preferences
- Analyze site traffic and usage
- Help protect against fraud and unauthorized access
We may use digital fingerprinting for enhanced security and fraud prevention. These measures do not track you across other websites and are never sold or shared for marketing purposes.
For more, please refer to our Cookie Policy [link].
10. Advertising
We may run internal ads or promotions on our site. We do not use third-party advertising platforms (like Google AdSense), and we do not sell or share your personal data for advertising purposes.
11. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We only share it with trusted vendors (e.g., payment processors, shipping carriers) necessary to fulfill your order or support our services.
We may disclose your information if legally required, such as in response to a court order or subpoena, or to protect the safety and integrity of our site and users.
We may also share non-personal, aggregated data with business partners or analytics services for operational and performance evaluation.
12. Data Retention
We retain order and account data for as long as needed to:
- Fulfill your order
- Maintain accurate accounting records
- Comply with legal or tax obligations
If you delete your account or request data deletion, we will remove your personal information unless it is required for tax or legal compliance.
13. Your Rights
If you are located in the European Union or jurisdictions with privacy protections, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Object to certain data uses
To make any of these requests, please contact us at help@singmymessage.com.
14. Data Security
We implement appropriate technical and organizational measures to protect your personal data. This includes using SSL encryption, secure payment systems, and limiting access to sensitive information.
However, no online platform is 100% secure. We encourage users to take precautions such as using strong passwords and logging out after use.
15. Marketing Emails
You will only receive promotional or marketing emails if you have explicitly opted in. You can unsubscribe at any time using the link in the email or by contacting us directly.
We do not send SMS marketing messages under any circumstances. If you opt in to receive SMS communications, your phone number will be used only for order updates or direct support responses.
16. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our business. When we do, we’ll post the revised policy on this page and update the effective date. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.
17. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us: